Return
Policy:
MONEY BACK
GUARANTEE
We are
100% into our customers at Mopedstop.com and
your satisfaction is always what we want. All
returns must be done within 7 days of receiving
your vehicle if you decide you do not want the
vehicle for any reason, just give our customer
service department a call and we will refund you
your money.
The
following are our Return Policy Agreement:
-
Obtain a Vehicle Return Number (VRN) from
our Customer Service Department. Any
vehicles returned without an VRN number will
not be accepted. A copy of your original
invoice must be included in a return
shipment. Customers are responsible for
returning the merchandise at their own
expense. Freight collect and COD packages
will not be accepted.
-
Vehicle must be returned in its original
packaging within 7 days in new and
re-sellable condition. Vehicle returned
used or ridden without its original
condition, will not be accepted.
-
The return policy will not apply to vehicles
that have had alterations, abuse,
negligence, accidents or have not received
proper maintenance.
-
All packaging materials, instruction manuals
and parts must be returned along with the
vehicle. Any missing parts or damages will
be deducted from your refund amount and we
will not accept any return vehicle that have
any sustained damages.
- In
order to keep you completely satisfied and
maintain rock bottom prices, our shipping
expenses are not refundable nor reimbursed
for any reason. This includes all freight
charges: the first shipment and return.
Original freight expense will be deducted
from your refund.
-
Due to health and personal hygiene concerns,
all clothing and helmets are non refundable.
-
Order may be cancelled only if we are unable
to fulfill and ship your order within 5
business days. You may also cancel your
order if your item has not been shipped.
-
There is a 6% credit card transactions
cancellation or refund fee for any credit
card transactions.
- NO
RESTOCKING FEE if you are not completely
satisfied with your vehicle in any way!
